GTT Trade Experts with decades of experience providing support 24/7

Our Customer Services and Business Development teams are passionate about providing unrivalled customer support – across every time zone.

providing support

GTT Team – Combined Experience > 200 years

To glimpse into the distant past, at the very beginnings of GTT and its precursor Tradstat, we need to go all the way back to 1981.

More than half the GTT Team were already involved in online trade statistics databases in these early online years.

What the GTT team doesn’t know about global trade statistics is probably not worth knowing.

We will help you get to the bottom of questions about classification systems, countries, commodities, and national statistics from any one of the 200 countries covered on GTT.

GTT Support

As a GTT customer, you have access to a number of different support layers, including the floating HELP button for instant support, the online manuals to peruse, and the library of “What’s New” announcements and Video Tutorials that are always available.

Both customers and inquirers regularly attend the Webinars on a range of topics, outlined below.

Keep up to date on new features, webinars coming up and other topics of interest. Do sign up to the TOOLS OF THE TRADE GTT Newsletter.


Register for our free webinars

Webinars consist of a 40 minute screen share presentation, followed by questions.

Covering a range of topics, these friendly sessions are of interest both to customers and to inquirers.

Webinars are led by one of our team of Trade Data Experts. A full schedule of Webinars is due to be published shortly. Subscribe to “Tools of the Trade” Newsletter to be kept informed! See bottom of page.

Any questions?